We offer our customers a simple, hassle-free, reverse pick-up policy. Our customers are valued not only at the time of sale but also through the subsequent stages of Returns and Refunds.
- You can call us on 079-40024244 or mail us at firstname.lastname@example.org within 10 days from the date of delivery.
- Please mention your order number in subject line to help us quickly process your returns /exchange.
- Please ensure that returned merchandize is unused and undamaged and in a saleable condition.
- Please maintain original packing.
- Please ensure that returned item is packed securely and safely to prevent any loss or damage during transit.
- The items for reverse pick up will be picked up within 5 working days from the date of request.
- After receipt of item, your request for exchange /returns would be processed.
- In the case of returns bank normally takes 8-10 business days to process a refund one it has been initiated from our end.
- In the case of exchange, your new order will be dispatched to you within 3-5 working business days.
Note: Some of pin codes are not feasible for reverse pick up, in such cases the customer will need to send it back to us. We do not offer reverse facility outside India.